Privacy Policy

At Pleasant Stick Mobile Lab LLC, we understand the importance of protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when accessing or using our mobile application ("App") and related services.

We are committed to maintaining the confidentiality of your health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws and regulations. Our team of phlebotomists and staff undergoes rigorous training to ensure they understand and comply with privacy and security protocols.

1.Information We Collect:

-Personal Information: We may collect personal information, such as your name, email address, and contact number, when you voluntarily provide it to us during registration or through interactions with the App.
- Usage Information: Our App may automatically collect certain non-personal information during your usage, such as device information, IP address, and browsing activity.

2. Use of Collected Information:
- We use the personal information you provide to us to deliver the services you request, personalize your experience with our App, and communicate with you regarding updates, promotions, or customer support.
- Usage information helps us analyze and improve our App's functionality, enhance security, and personalize your experience.

3. Data Security:
- We employ industry-standard security practices to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
- However, please note that no method of transmission or storage is completely secure, and we cannot guarantee absolute security of your information.

4. Third-Party Services:
- Our App may contain links to third-party websites or services. Please note that this Privacy Policy does not govern the collection, use, or disclosure of information by these third-party providers.
- We recommend reviewing the privacy policies of any external websites or services you visit through our App.

5. Children's Privacy:
- Our services are not directed towards individuals under the age of 8. We do not knowingly collect or solicit personal information from children.
- If we discover that we have unintentionally collected personal information from a child under 8, we will promptly delete such information from our records. For all pediatrics patients collections, at the time of the visit a consent form would be presented at the time of the visit.

6. Changes to the Privacy Policy:
- We reserve the right to update or modify this Privacy Policy at any time. If we make any material changes, we will notify you by email or through a notice within our App.
- Your continued use of our App and or services after any modifications to the Privacy Policy will signify your acceptance of the updated terms.

7. Contact Us:
- If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at customerservice@pleasantstick.com

By using our services you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and retention of your personal information in accordance with this policy.

Last updated: 12/20/2023